English
Therapy that meets you in your own words.
Sessions can be conducted in English, Mandarin, or Malay, depending on clinical fit and communication needs. The aim is to create a space where clients can speak honestly and feel understood.
Healing Begins Side by Side
Registered Clinical Psychologist in Ampang, Selangor
Psychotherapy that helps you understand emotional pain.
Side by Psych Wellness Centre offers appointment-based individual psychotherapy and psychological services in Ampang and online across Malaysia. Sessions are guided by Emotion Focused Therapy principles and are available in English, Mandarin or Malay.
Emotion Focused Therapy
In-person or online
By appointment
Your emotions are not your enemy; they are signals asking to be understood.
Therapy offers a safe, professional relationship where painful patterns can be explored with care, not judgment.
Support available in English and Mandarin.
Side by Psych Wellness Centre also welcomes Mandarin-speaking clients who prefer to express emotional experiences, relationships, and personal concerns in a more familiar language.
中文服务
伴旅心理健康服务
我们提供以预约为主的心理治疗与心理健康支持，协助来谈者理解情绪、关系困扰、自我批评、焦虑、低落及生活压力。
治疗过程重视安全感、尊重与专业陪伴，让情绪被理解，而不是被批评或压抑。
A calm, private space for meaningful conversations.
Real photos from the centre help clients know what to expect before they arrive.
Meet the founder
Clinical care shaped by emotion, safety and professional practice.
Kai Shen is a Registered Clinical Psychologist and founder of Side by Psych Wellness Centre. His work is grounded in ethical, evidence-based and compassionate psychological practice, with a particular focus on Emotion Focused Therapy.
He is registered with MAHPC, a Full Member of the Malaysian Society of Clinical Psychology (MSCP), and has completed Level 3 training / certification in Emotion Focused Therapy.
Registration
Registered Clinical Psychologist, MAHPC Reg No. MAHPC(CP)00565
Membership
Full Member, Malaysian Society of Clinical Psychology (MSCP), CP1-0540
EFT Training
Emotion Focused Therapy Level 3 trained / certified practitioner
Education
Master of Clinical Psychology, University of Cyberjaya
Languages
English, Mandarin and Malay
- Clinical experience in psychological consultation, diagnostic assessment and psychotherapy with a range of clients.
- Emotion Focused Therapy-informed care for emotional pain, anxiety, depression, self-criticism, relational wounds and unresolved needs.
- Academic, teaching and community experience supporting mental health education, psychological awareness and reflective growth.
- A calm, collaborative style that respects each client's pace, privacy and readiness for change.
Emotion Focused Therapy helps make sense of what hurts.
In EFT, emotions are not treated as problems to be removed. They are meaningful signals that can point toward unmet needs, painful experiences, protective patterns and parts of the self that are asking to be heard.
Emotion Focused Therapy
What is EFT?
Emotion Focused Therapy is a psychotherapy approach that helps clients become more aware of what they feel, understand why certain emotional patterns repeat, and gradually transform painful emotional responses into more adaptive ways of relating to themselves and others.
Sessions may involve slowing down, noticing the body and emotions, naming inner experiences, exploring self-criticism or unresolved hurt, and making space for deeper needs such as safety, connection, validation or self-acceptance.
EFT supports clients in noticing emotions, naming what feels difficult, and understanding what those emotions may be trying to protect or express.
- Who EFT may support People experiencing emotional struggles, anxiety, depression, relationship issues, loneliness, grief, self-criticism, trauma-related emotional pain or life transitions.
- What happens in therapy The work is collaborative and paced carefully. You are supported to explore your inner world safely, understand protective patterns and contact emotions without being overwhelmed.
- Why working with emotion matters Emotions often carry the story of what has mattered, what has hurt and what is needed. When approached safely, they can become a pathway toward clarity, compassion and change.
Psychological support for emotional and relational wellbeing.
The centre provides psychotherapy and psychological services with a calm, ethical and respectful approach to care.
Individual psychotherapy
Support for emotional pain, stress, self-understanding, life transitions, grief, loneliness and personal growth.
Anxiety and depression support
Therapy for clients navigating anxiety, low mood, emotional shutdown, hopelessness, overwhelm or persistent worry.
Relationship issues
Support for relational wounds, communication difficulties, attachment patterns, unmet needs and emotional disconnection.
Self-criticism and shame
Gentle work with inner criticism, shame, guilt, perfectionism and the vulnerable emotions underneath them.
Psychological assessment
Professional psychological consultation and assessment where clinically appropriate, with clear communication about next steps.
Psychoeducation and workshops
Mental health education for individuals, families, schools, workplaces and communities seeking practical understanding.
A simple appointment pathway.
Appointments are arranged in advance so the centre can understand the support you are looking for and suggest a suitable next step.
Send a brief enquiry
Message through WhatsApp, email, or the enquiry form below with your name, preferred session mode, and a short note about what support you are seeking.
Clarify fit and availability
The centre will respond about availability, service fit, session format, and practical details such as fee and appointment time.
Attend your session
Sessions are available by appointment, either in person at Ampang or online when clinically suitable.
Fees
Individual psychotherapy: RM150 per session.
Each session is at least 60 minutes. Affordable packages start at RM500 for four sessions, with six-, eight- and ten-session options available. Package suitability can be discussed before purchase.
Cancellation or rescheduling requires at least 12 hours' notice. Rescheduling is subject to availability.
Crisis support
This centre is not an emergency service.
If you are in immediate danger or may harm yourself or someone else, please contact local emergency services, go to the nearest hospital emergency department, or reach out to a crisis helpline in your area.
Our approach
Professional care that feels grounded, human and emotionally safe.
Side by Psych is built around the idea that people are not broken; they are often stuck in painful emotional patterns that once made sense. Therapy creates space to understand those patterns with care and to explore new ways of responding.
- Confidential, appointment-based psychotherapy in a focused and private setting.
- Emotion Focused Therapy-informed support for inner conflict, emotional pain and relationship patterns.
- Ethical, evidence-informed practice guided by professional registration and clinical training.
- Flexible in-person and online options for clients in Ampang, Kuala Lumpur, Selangor and Malaysia.
Questions before starting therapy.
A few practical answers for clients considering psychotherapy, clinical psychology support or Emotion Focused Therapy at Side by Psych Wellness Centre.
Do I need a diagnosis to start therapy?
No. Many clients come for therapy because they feel stuck, overwhelmed, self-critical, anxious, low, disconnected or unsure how to make sense of what they are feeling.
Is Emotion Focused Therapy only about talking about feelings?
Not exactly. EFT helps you understand emotional patterns, unmet needs and inner conflicts, then work with them safely so change can become more possible.
Can I attend online therapy?
Yes. Depending on fit and clinical needs, sessions may be arranged in person or online. You can ask about the best option when making an appointment.
Are appointments confidential?
Sessions are handled with professional confidentiality, within the usual ethical and legal limits such as risk of harm, safeguarding concerns or legal requirements.
How much are the session fees?
Individual psychotherapy is RM150 for a session of at least 60 minutes. Packages start at RM500 for four sessions, with six-, eight- and ten-session options available. Assessment, reports and other professional services are quoted separately.
Can I contact the centre during a crisis?
The centre is not an emergency service. If there is immediate danger, please contact local emergency services, go to the nearest hospital emergency department, or reach out to a crisis helpline.
Book a session
Start with a simple message.
Psychotherapy and psychological services are available by appointment. Reach out through WhatsApp or email to ask about availability, service fit or next steps.