English
Therapy that meets you in your own words.
Sessions can be conducted in English, Mandarin, or Malay, depending on clinical fit and communication needs. The aim is to create a space where clients can speak honestly and feel understood.
Healing Begins Side by Side
Registered Clinical Psychologist in Ampang, Selangor
Psychotherapy in Ampang.
Emotions are meaningful, even when they feel overwhelming. Side by Psych Wellness Centre offers appointment-based individual psychotherapy and psychological services in Ampang and online across Malaysia. Sessions are guided by Emotion Focused Therapy principles and are available in English, Mandarin or Malay.
Emotion Focused Therapy
In-person or online
By appointment
Your emotions are not your enemy; they are signals asking to be understood.
Therapy offers a safe, professional relationship where painful patterns can be explored with care, not judgment.
Support available in English and Mandarin.
Side by Psych Wellness Centre also welcomes Mandarin-speaking clients who prefer to express emotional experiences, relationships, and personal concerns in a more familiar language.
中文服务
伴旅心理健康服务
我们提供以预约为主的心理治疗与心理健康支持，协助来谈者理解情绪、关系困扰、自我批评、焦虑、低落及生活压力。
治疗过程重视安全感、尊重与专业陪伴，让情绪被理解，而不是被批评或压抑。
A calm, private space for meaningful conversations.
Real photos from the centre help clients know what to expect before they arrive.
Meet the founder
A space to understand yourself, at your own pace.
Kai Shen is a Registered Clinical Psychologist and founder of Side by Psych Wellness Centre. He offers a calm, collaborative space to explore difficult emotions, understand yourself and navigate relationships.
His experience spans a private psychiatric clinic, schools, community and NGO settings, and private practice. At the private psychiatric clinic, he worked alongside psychiatrists to support people experiencing mental health concerns, including depression, anxiety, psychosis and suicidal distress. He has also worked with children and adolescents in school and community settings.
Having taught psychology at tertiary level and contributed to psychological research and publications, he values making psychology accessible and useful in everyday life.
Kai Shen works primarily with Emotion-Focused Therapy (EFT), helping clients understand their emotions, underlying needs and relationship patterns. His work is also informed by Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT), and mindfulness-based approaches, adapted to each client's needs and pace.
Registration
Registered Clinical Psychologist, MAHPC Reg No. MAHPC(CP)00565
Membership
Full Member, Malaysian Society of Clinical Psychology (MSCP), CP1-0540
EFT Training
Completed Level 3 training in Emotion-Focused Therapy
Education
Master of Clinical Psychology, University of Cyberjaya; Bachelor of Psychology (First Class Honours), Universiti Tunku Abdul Rahman (UTAR)
Languages
English and Mandarin; conversational support in Malay and Cantonese where appropriate
- Support for anxiety, low mood, emotional overwhelm, stress and burnout.
- Space to explore relationship difficulties, self-criticism, self-worth and life transitions.
- Help with understanding and expressing emotions, feeling emotionally stuck and personal growth.
You do not have to know what to say or explain everything perfectly. Kai Shen's aim is to offer a professional but human space where you can work through difficult experiences together.
Emotion Focused Therapy helps make sense of what hurts.
In EFT, emotions are not treated as problems to be removed. They are meaningful signals that can point toward unmet needs, painful experiences, protective patterns and parts of the self that are asking to be heard.
Emotion Focused Therapy
What is EFT?
Emotion Focused Therapy is a psychotherapy approach that helps clients become more aware of what they feel, understand why certain emotional patterns repeat, and gradually transform painful emotional responses into more adaptive ways of relating to themselves and others.
Sessions may involve slowing down, noticing the body and emotions, naming inner experiences, exploring self-criticism or unresolved hurt, and making space for deeper needs such as safety, connection, validation or self-acceptance.
EFT supports clients in noticing emotions, naming what feels difficult, and understanding what those emotions may be trying to protect or express.
- Who EFT may support People experiencing emotional struggles, anxiety, depression, relationship issues, loneliness, grief, self-criticism, trauma-related emotional pain or life transitions.
- What happens in therapy The work is collaborative and paced carefully. You are supported to explore your inner world safely, understand protective patterns and contact emotions without being overwhelmed.
- Why working with emotion matters Emotions often carry the story of what has mattered, what has hurt and what is needed. When approached safely, they can become a pathway toward clarity, compassion and change.
Psychological support for emotional and relational wellbeing.
The centre provides psychotherapy and psychological services with a calm, ethical and respectful approach to care.
Individual psychotherapy
Support for emotional pain, stress, self-understanding, life transitions, grief, loneliness and personal growth.
Anxiety and depression support
Therapy for clients navigating anxiety, low mood, emotional shutdown, hopelessness, overwhelm or persistent worry.
Relationship issues
Support for relational wounds, communication difficulties, attachment patterns, unmet needs and emotional disconnection.
Self-criticism and shame
Gentle work with inner criticism, shame, guilt, perfectionism and the vulnerable emotions underneath them.
Psychological assessment
Professional psychological consultation and assessment where clinically appropriate, with clear communication about next steps.
Psychoeducation and workshops
Mental health education for individuals, families, schools, workplaces and communities seeking practical understanding.
A simple appointment pathway.
Appointments are arranged in advance so the centre can understand the support you are looking for and suggest a suitable next step.
Send a brief enquiry
Message through WhatsApp, email, or the enquiry form below with your name, preferred session mode, and a short note about what support you are seeking.
Clarify fit and availability
The centre will respond about availability, service fit, session format, and practical details such as fee and appointment time.
Attend your session
Sessions are available by appointment, either in person at Ampang or online when clinically suitable.
Fees
In-person therapy: RM150. Online therapy: RM100.
Each session is at least 60 minutes. In-person packages start at RM500 for four sessions; online packages start at RM360 for four sessions. Package suitability can be discussed before purchase.
Cancellation or rescheduling requires at least 12 hours' notice. Rescheduling is subject to availability.
Crisis support
This centre is not an emergency service.
If you are in immediate danger or may harm yourself or someone else, please contact local emergency services, go to the nearest hospital emergency department, or reach out to a crisis helpline in your area.
Our approach
Professional care that feels grounded, human and emotionally safe.
Side by Psych is built around the idea that people are not broken; they are often stuck in painful emotional patterns that once made sense. Therapy creates space to understand those patterns with care and to explore new ways of responding.
- Confidential, appointment-based psychotherapy in a focused and private setting.
- Emotion Focused Therapy-informed support for inner conflict, emotional pain and relationship patterns.
- Ethical, evidence-informed practice guided by professional registration and clinical training.
- Flexible in-person and online options for clients in Ampang, Kuala Lumpur, Selangor and Malaysia.
Questions before starting therapy.
A few practical answers for clients considering psychotherapy, clinical psychology support or Emotion Focused Therapy at Side by Psych Wellness Centre.
Do I need a diagnosis to start therapy?
No. Many clients come for therapy because they feel stuck, overwhelmed, self-critical, anxious, low, disconnected or unsure how to make sense of what they are feeling.
Is Emotion Focused Therapy only about talking about feelings?
Not exactly. EFT helps you understand emotional patterns, unmet needs and inner conflicts, then work with them safely so change can become more possible.
Can I attend online therapy?
Yes. Depending on fit and clinical needs, sessions may be arranged in person or online. You can ask about the best option when making an appointment.
Can I attend an in-person therapy session after work?
Yes. Face-to-face appointments at the Ampang centre are available daily up to 10.00pm, subject to appointment availability. This may suit people who prefer an in-person therapeutic space outside usual working hours.
Are appointments confidential?
Sessions are handled with professional confidentiality, within the usual ethical and legal limits such as risk of harm, safeguarding concerns or legal requirements.
How much are the session fees?
In-person individual psychotherapy is RM150 for at least 60 minutes, with packages from RM500 for four sessions. Online individual psychotherapy is RM100 for at least 60 minutes, with online packages from RM360 for four sessions. Assessment, reports and other professional services are quoted separately.
Can I contact the centre during a crisis?
The centre is not an emergency service. If there is immediate danger, please contact local emergency services, go to the nearest hospital emergency department, or reach out to a crisis helpline.
Book a session
Start with a simple message.
Psychotherapy and psychological services are available by appointment. Reach out through WhatsApp or email to ask about availability, service fit or next steps.